1. Booking & Payment To secure your date, a 50% non-refundable deposit is required at the time of booking. The remaining balance is due 7 days prior to the event date. If the event is booked less than 7 days in advance, full payment is required immediately.

2. Cancellations & Rescheduling

• Client Cancellations: Cancellations made 14 days or more before the event will receive a refund of the deposit (minus a small processing fee). Cancellations made less than 14 days prior result in the forfeiture of the deposit.

• Weather Policy: We live in sunny LA, but weather happens. If rain or high winds (over 20mph) are predicted 24 hours before your event, we reserve the right to cancel for safety reasons. In this case, you will be offered a full "Rain Check" credit to reschedule your event within 12 months. We do not offer refunds for weather cancellations once the equipment has been set up.

3. Site Requirements & Preparation

• Space: The Client must provide a flat, grassy area of at least 22x22 feet for the Bell Tent. The area must be clear of rocks, debris, and pet waste prior to our arrival.

• Access: We require clear access to the setup area (side gate width of at least 30 inches). We cannot carry equipment up more than 3 stairs unless previously arranged.

• Underground Utilities: The Bell Tent is secured using heavy-duty stakes driven into the ground. The Client is responsible for marking all underground sprinkler lines, cables, and utilities prior to setup. Wonder Sleepovers is not liable for damage to underground pipes or cables that were not clearly marked.

4. Equipment Care & Damage

• No Shoes: Shoes must be removed before entering the tent.

• Food & Drink: No food or drinks (other than water) are permitted inside the tent or on the beds to prevent staining.

• Pets & Smoking: Pets and smoking are strictly prohibited inside or near the equipment.

• Damage Fees: The Client is responsible for the security of the equipment during the rental period. Any damage beyond normal wear and tear (including heavy stains, tears, or broken items) will result in a replacement fee charged to the card on file. A minimum professional cleaning fee of $100 will apply for extensive staining.

5. Liability & Safety

• Supervision: Wonder Sleepovers provides the equipment only. The Client (parent/guardian) is responsible for the supervision and safety of all children and guests at all times.

• Assumption of Risk: The Client acknowledges that the use of camping equipment, tents, and lighting involves inherent risks. Wonder Sleepovers assumes no liability for injuries, accidents, or allergic reactions that occur during the rental period.

6. Image Release

• We love to show off your beautiful parties! Unless you explicitly request otherwise in writing, Wonder Sleepovers reserves the right to take photos of the setup (without children present) for marketing and social media purposes.